Windmill Software
Data acquisition and control
| About Us This web site is owned and operated by Biodata Ltd who are completely dedicated to your total satisfaction. If you have any questions, suggestions or comments please get in touch. Our Contact details: Biodata Ltd 10 Stocks Street Manchester M8 8QG United Kingdom Phone: +44 (0)161 833 2782 Fax: Email: sales [at] windmillsoft [dot] com VAT Registration Number 560 5028 65 We are committed to providing a system that works for you - and offer free technical support for life. |
| Making A Purchase Browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We will send you a pro-forma invoice which you can pay by bank transfer or cheque. If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake. When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling Shipping is free for software purchases as we you can download the software. Hardware is sent either by courier or by post. For a faster service with delivery tracking choose courier. Posting goods outside the UK can take 2-3 weeks. |
| Delivery Schedule We deliver software orders within one working day. We will e-mail you with expected hardware delivery date. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. |
| Back Orders If your item is not in stock, we will manufacture it for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free. |
| Guarantee If you receive hardware or software that is not suitable for your requirements, you can return it for a full refund. Please notify us within 10 days of delivery, and tell us the reasons for unsuitability. All hardware you choose to keep has a 12 month guarantee. We offer free technical support for life for all our products. |
| Contacting Us If you need to contact us, you can call on +44 (0)161 833 2782, fax on , write to us at 10 Stocks Street Manchester M8 8QG United Kingdom or e-mail us at sales [at] windmillsoft [dot] com |
| Privacy Policy Biodata Ltd do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. |
| Returns Policy If you receive hardware or software that is not suitable for your requirements, you can return it for a full refund. Please notify us within 10 days of delivery, and tell us the reasons for unsuitability. Any goods returned should be in saleable condition. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder. |